Router Problems?
It is common for a router to have issues, this could be the firmware or faulty components.
If your router was causing an issue and you have your Internet cable plugged directly into your computer or laptop, please
keep in mind that this setup is not the optimal way to use our internet. Please contact us for a new router or purchase one as soon as possible.
If your router was causing an issue and you have your Internet cable plugged directly into your computer or laptop, please
keep in mind that this setup is not the optimal way to use our internet. Please contact us for a new router or purchase one as soon as possible.
Options
Only try this step if you know how to configure routers
(IMPORTANT: IF YOUR USING A STATIC IP THROUGH US YOU WILL NEED TO CONTACT US FOR THE NUMBERS)
You can try to hard reset your router, do this by pressing the reset button on the back of your router for 20 seconds.
If you are still having issues with your router you can Contact Us for more information on ordering a new router.
(IMPORTANT: IF YOUR USING A STATIC IP THROUGH US YOU WILL NEED TO CONTACT US FOR THE NUMBERS)
You can try to hard reset your router, do this by pressing the reset button on the back of your router for 20 seconds.
If you are still having issues with your router you can Contact Us for more information on ordering a new router.
